At DRIP Store, we take your privacy seriously. We're a small brand based out of Mumbai, Thane — and we believe in being completely honest about how we handle your information. This policy explains what we collect, why we collect it, and how we use it. No corporate jargon, just plain talk.
1. What Information We Collect
When you place an order or browse our website, we may collect the following:
- Personal details — your name, email address, phone number, and delivery address when you place an order.
- Order information — what you bought, how much you paid, and your payment method (UPI/Card/COD).
- Device & browsing data — your IP address, browser type, and pages you visit. This helps us understand how people use our site so we can improve it.
- Communication data — if you contact us via email or WhatsApp, we keep records of that conversation to better help you.
We do not collect or store your full card details. Payments are processed securely through trusted gateways.
2. How We Use Your Information
We use your information only for things that genuinely help you:
- To process and deliver your orders
- To send you order confirmation and shipping updates via email
- To respond to your queries or complaints
- To improve our website and your shopping experience
- To send you occasional offers or new drop announcements (only if you've opted in)
We will never sell your data to third parties. Period.
3. Who We Share Your Data With
We only share your information with services that help us run DRIP Store:
- Shipping partners — to deliver your orders, we share your name, phone, and address with our courier partners.
- Payment gateways — your payment details go directly to secure payment processors. We never see your full card number.
- Email service — we use Gmail to send you order confirmations.
That's it. No marketing agencies, no data brokers, no funny business.
4. Data Storage & Security
Your data is stored securely in encrypted databases hosted on MongoDB Atlas with industry-standard security protocols. We take reasonable precautions to protect your information from unauthorized access, misuse, or disclosure.
That said, no system is 100% foolproof. If there's ever a data breach that affects you, we'll notify you as soon as we know.
5. Cookies
Our website uses minimal cookies — mainly to keep your cart saved while you shop. We don't use tracking cookies for advertising purposes. If you clear your browser cookies, your cart may reset, but that's about it.
6. Your Rights
You have full control over your data:
- You can ask us what data we hold about you
- You can request we delete your data (except for legal/order records we're required to keep)
- You can opt out of marketing emails any time
Just email us at dhirajjadhav@vastrayug.shop and we'll sort it out within 48 hours.
7. Children's Privacy
DRIP Store is not intended for children under 13. We don't knowingly collect data from minors. If you believe a child has provided us with personal information, please contact us immediately.
8. Changes to This Policy
We may update this policy occasionally. When we do, we'll update the date at the top. We won't make major changes without letting you know — we're a small team and we believe in transparency.
9. Contact Us
Questions about your privacy? Reach out directly:
- 📧 dhirajjadhav@vastrayug.shop
- 📱 +91 8108967292
- 📍 Mumbai, Thane — Maharashtra, India